FAQ

Nearly 90% of our teamwear range is manufactured at our facility in Kells, Co. Meath. 100% of our sublimated products ie jerseys, polos, shorts, sublimated half zips and sweaters are also made here.

Standard turnaround times on bulk orders for clubs is approximately 3/4 weeks. However, if your club is in a final please call us directly to enquire if we can process your teams order to meet your deadline.

•If your order contains only stock items we will dispatch them to you within 1-2 working days.
•If your order includes personalised / sublimated clothing items we will dispatch within 7 to 10 working days. You will receive an email from us within 24 hours of placing your order to confirm your order details.
•We will notify you with your tracking number as soon as your order is dispatched.
Europe: Delivery within 3 - 7 days after dispatch (Covid 19 exceptions may apply).
Rest of the World: Delivery within 3 - 7 days after dispatch (Covid 19 exceptions may apply).
All orders are dispatched by DPD or AN POST. Delivery costs vary depending on weight and dimensions of the package.

Shipping Costs
Ireland - €5.45
Northern Ireland - €5.45
United Kingdom - €11
Europe - €13 (0kg-0.1kg) Prices vary on weight
United States - €15 (0.1kg-0.25kg) Prices vary on weight
Australia - €15 (0.1kg-0.25kg) Prices vary on weight
New Zealand - €15 (0.1kg-0.25kg) Prices vary on weight
Rest of the world - €15 (0.1kg-0.25kg) Prices vary on weight

Please note that we cannot exchange or refund on any of the following personalised items: club crested items, or any item with names/initials/numbers or player fit garments.
However, if you have purchased items that are not personalised with club emblems, names, initials or numbers from our shop you may return them within 14 days of receipt. Items must be sent back in their original packaging with labels still attached and unworn.

Please refer to our Masita size guide on the footer of this website.

Yes, we use a wide range of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

We accept the following methods of payment: Mastercard, VISA, VISA Debit, VISA Electron, PayPal and Gift Cards.

Please double check the credit card number and expiration date on your card.

Some features of websites require that your browser has some specific functions enabled such as Cookies or ActiveX. Here are some links on how you can enable these. ActiveX (Internet Explorer only). If your browser has ActiveX disabled, it may affect the display of some features across the website. Please enable ActiveX on Internet Explorer here.

If you’re having trouble with the website we’d suggest you try the following: Firstly, you may need to delete your cookies - a cookie is a small file we store on your computer to let us know who you are next time you visit us. On most internet browsers you can delete your cookies using ‘Tools’ or ‘History’. Once you’ve cleared your cookies, close your browser, reopen it and visit our site again.

If your browser has Cookies disabled, it will affect the way some features work on the website. Please visit one of the following links to enable Cookies for your specific browser.

Customs regulations vary from country to country. All Masita orders are on a Duty Unpaid basis.Any additional taxes, fees or levies may apply according to local legislation.Recipients of deliveries made outside the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. Masita cannot offer any assistance in these processes.

There are a number of factors in setting up a club shop with Masita. To find out more, call us at +353 46 9241595.