Shipping Policy

•If your order contains only stock items we will dispatch them to you within 1-2 working days.
•If your order includes personalised / sublimated clothing items we will dispatch within 7 to 10 working days.
You will receive an email from us within 24 hours of placing your order to confirm your order details.
•We will notify you with your tracking number as soon as your order is dispatched.

Delivery within 3 - 7 days after dispatch (Covid 19 exceptions may apply for orders being shipped to European countries outside of Ireland).

Delivery within 3 - 7 days after dispatch (Covid 19 exceptions may apply depending on destination of order).

Customs regulations vary from country to country. All Masita orders are on a Duty Unpaid basis.Any additional taxes, fees or levies may apply according to local legislation. Recipients of deliveries made outside the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. Masita cannot offer any assistance in these processes.

From 29 August 2025, the US government is introducing new import regulations that will affect all goods shipped from Ireland to the United States — including purchases from our website.

What’s Different?

Until now:• Goods valued under $800 could enter the US duty- and tax-free under the “de minimis” rule which is now removed

From 29 August:
• All imported goods will be assessed by US Customs and Border Protection for applicable tariffs and import taxes.
• No value-based exemptions will apply — even low-cost purchases will be taxed.
• The amount you’ll be charged will depend on the Product, The declared Value of the goods and the tariff rate set by the US Government.

How This Affects Your Orders
Import taxes All shipments to the US will incur taxes/duties, payable by the customer before delivery.
Delivery process Customs clearance may take longer as all parcels will now be assessed.
Costs The final cost of your order will increase by the applicable US import duties and taxes (calculated by US CBP, not by us).
Payment of Duty Your courier or customs broker will contact you directly to arrange payment before delivery can be completed.

What You Can Do To Help
• Be prepared for extra charges. These will be collected by the courier or customs before delivery.
• Respond promptly to any payment requests from your courier to avoid delays.
• Check US import tariff rates for the products you plan to buy if you want an estimate before ordering.

Note: These changes are mandated by the US government and apply to all international sellers shipping goods into the United States. They are outside of our control, but we will do our best to support you through the transition.